Everything you need to know about how your order reaches you. We ship from a Warsaw warehouse — orders placed before 14:00 CET on business days go out the same day.
On orders over PLN 200
Within Poland only, regardless of the chosen method.
Pick up 24/7 from any locker in Poland. SMS and push notifications via the InPost Mobile app.
Door-to-door delivery by an InPost courier. Notice card and a second attempt if you're out.
Door-to-door delivery 8:00–17:00 on business days. Tracking in the DPD app.
Registered shipment, delivered to the recipient or to the nearest post office.
Total time covers picking and the carrier. Orders after 14:00 are packed the next day.
Picking and packing
by end of business day
Carrier
1–3 business days
Once dispatched you'll receive an email with the tracking number and a link. You can also follow the status in your customer panel under Orders.
We pack in brown FSC-certified cardboard, without plastic for distribution. Instead of styrofoam we use biodegradable biofill made from corn starch. Every parcel includes a goods-issue note with batch numbers — useful in case of returns or complaints.
Rates are indicative — exact cost shows in the cart after choosing the destination. Shipments outside the EU are arranged individually by email.
| Zone | Countries | Time | From |
|---|---|---|---|
| Zone A | Czechia, Slovakia, Germany, Lithuania, Latvia, Estonia | 3–5 days | from PLN 39 |
| Zone B | Austria, Netherlands, Belgium, France, Italy, Spain | 4–7 days | from PLN 59 |
| Zone C | Scandinavia, Ireland, Portugal, Greece | 5–7 days | from PLN 79 |
DPD
Notice card and a second delivery attempt the next day. After two failed attempts the parcel waits 7 days at a DPD Pickup point.
InPost courier
Same as DPD — the parcel goes to the nearest locker with 48 hours to collect.
Parcel locker
48 hours to collect from drop-off. After that the parcel returns to the sender.
Poczta Polska
The parcel waits 14 days at the post office indicated on the notice.
If the parcel comes back to us, we'll get in touch to arrange a re-delivery (re-ship cost on you) or a refund.
Shipping questions?
Have questions regarding shipping or delivery times? Get in touch with support.
